We love what we do…and we have been doing it with the same PASSION we had when we first started 20 years ago. Staff retention provides a high quality consistent team and we pride ourselves in providing our owners a longevity and experience of staff unmatched in the Property Management industry.

Some testimonials from people who have been with us for years.

Connecting tenants to great properties. we will conduct the necessary number of private viewings until your property is leased with our dedicated full-time Leasing consultant. We utilise state of the art online booking systems for prospective tenants. Most of our leasing happens afters hours, just when your prospective tenant wants to see your home. Technology, flexibility and experience means we lease your property sooner.


A recent article about a tenant who added a birthday cake clause un-be known to the owner/agent was a internet hit…however funny it highlights the importance of not only the method of delivery of a lease to a tenant, but our 65 years of property management experience has shown us that an in depth tenant lease sign up induction is key. Want to know what our tenants get at our lease sign up inductions.

  • Prescribed Scheduled Lease Explained & Executed
  • Empire Estate Agents Special Conditions Explained & Executed
  • Tenant Induction Video
  • Bond Lodgement & Payment
  • FAQ for Tenants Information Sheet (includes information on items such as utility connections, the Property Condition Report, watering days and reticulate on usage and a host of other pertinent information)
  • Emergency Procedures Explained and provided
  • DEFT Rent Payment card and rent and accounts payments explained
  • Tenant Portal Login & Access Details
  • Information for Tenants (Legal requirement)
  • Strata By-Laws (if applicable)
  • Property Manuals (if provided by Owner), scanned and bound in a book, emailed as a PDF and provided on the tenant portal
  • Emergency Assistance number and information on emergencies texted to tenants and emailed
  • Keys/Remotes/FOBs and codes documented, copied and signed



Our Tenants are important to us, every person is a valued client, we love being able to welcome your tenant into your rental home and home assist them then so we nurture quality happy tenants. Our Tenant of the month program is just one of the systems we use to reward and recognize the importance and value of tenants. Click here to see some see what our Tenants have to say about Empire


Attending, preparing and the cost of court can add to an already stressful situation, at Empire we do not charge our owners for our Court preparation and attendance, for tenants that require eviction via court or to retrieve bond costs. (Note unless the cost is covered in a required Landlord Protection Insurance Claim)


No lock in Management Contracts. Managing your home is a partnership, one that requires absolute confidence and trust. We value that relationship and therefore at all stages you have the flexibility to change, we will release you from your contract at any time without penalty.


It’s joy to come into Empire’s office

Empire is professional in every facet, it’s a joy to come into the office and pay my rent because of the personalities of the people and staff are so helpful and really understand peoples needs and what is required in a real estate situation like I was in. I found them to be totally excellent in every way. Thank you. (See John's video testimonial)

John Chamberlain

Property manager for quite a number of years

I'm quite happy with Empire as they've been my property manager for quite a number of years especially Jamie and her team that is very approachable.

N & A Tan

The great work Gavin has done in selling our Midland property

Hi Jamie. I hope you are well. Firstly, I just want to put in writing the great work Gavin has done in selling our Midland property. He has been very transparent and efficient. I would also like to praise Dani for all the work she has done over the years managing our property – she has been extremely professional. Thank you and speak soon.

M & I Kruger

Helpfulness and professionalism always

I have to tell you that I have been dealing with Sian for at least 18 months now and I have to say that she is a real asset to your organisation. Thank you Sian for your helpfulness and professionalism always. Kind regards

 J Mobbs 

Absolutely bliss to have you as our property manager

Thank you for your help Kylie. You have been absolutely bliss to have you as our property manager. Regards

Parmeet & Savleen

Property managers Kylie Hall done such a fantastic job looking after us

I just want to send you a quick email to commend one of your Property managers Kylie Hall. Kylie has been my property manager for nearly a year now and has done such a fantastic job looking after us all. When there were problems such as no gate and no internet she went out of her way to get these issues resolved quickly and efficiently. Kylie should be congratulated an recognized for her hard work and fantastic customer service. Kind Regards,

H Dodwell

Empire estate has replied me on New Year’s Day

I'm surprised by how actively Empire estate has replied me on New Year's Day and took their time out to explain to me what went wrong with my strata complex and the strata levies. They help me to understand how levies work and especially making suggestions, even though they do not manage the strata complex. It is hard to find genuinely good people who care. I do highly recommend Jamie Horner, Salina Ng and her team for taking the time out of their busy schedule to explain what went wrong. Professional, friendly, knowledgeable and dedicated team in helping those in need. I wish I have known them earlier.

A Pui

Empire management and follow-up is well above what we experienced.

Our body corporate has been with Empire for the past few years and compared to the other agents their management and follow-up is well above what we experienced with our previous Body corporate company.

L Bromley

Empire will always be on time to send me reminders, email updates and what is happening

Empire is much better than other agencies. Empire will always be on time to send me reminders and email updates on what is happening. There is no need to chase them, unlike most strata managers.

M Lee

far more proactive with the management of our property than previous Strata Managers

As Strata Managers you have certainly been far more proactive with the management of our property than previous Strata Managers.

D Hiscock



  • 966 Albany Highway,
  • East Victoria Park, WA 6101
  •   (08) 9262 0400
  •   (08) 9262 0411
  • Tenant weekend emergency number:
  • 0433 666 133
  • Licensee: Jackson Properties Pty Ltd
  • Principal: Jamie Horner


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