THE EMPIRE DIFFERENCE

At Empire we are very serious about providing specialist strata management services. Our team has some of the most experienced strata management professionals in Perth and together with our points of difference we believe we can offer you some of the best service levels available today. We get to know your complex and take the time with owners to explain any concerns. We focus on finding out the issues in a timely proactive manner and having them resolved.

So what do we practice at Empire …

  • Taking the time to understand your strata complex and its owners
  • A real service guarantee, with Empire if you are not happy, you can withdraw your strata management at any stage
  • Communication – lots and lots of pro-active communication
  • Managing the complex with a financial focus

Managing YOUR strata complex as if it was our own.

DEVELOPER SERVICES

The success of a strata titled development project not only depends on the quality of the built product but also the skills and expertise of the resultant strata management company. As your developments are a representation of your work, it is important that they are well maintained and managed for years to come.

With over 15 years’ experience in numerous residential, commercial and mixed-use developments we are able to offer specialist consultancy services and advice to property developers in Western Australia. At Empire we believe in providing a comprehensive service to strata title developments at a ‘no cost’ policy to Developers.

EMERGENCY PROCEDURES

Empire Estate Agents is open Monday to Friday from 9.00am to 5:00pm. Should you have any queries, maintenance items or wish to discuss anything related to your property with your Strata Manager, please contact our office during office hours on (08) 6400 0111.

Our Strata Manager can only guarantee to be contacted during working hours and for this reason our office has an after hours paging service to a nominated staff member. If you are faced with an emergency situation which has caused damage to common property, the office emergency number is available between Friday 5:00pm and Monday morning at 9:00am (and on Public holidays). The emergency number is 0433 666 133, please call the number and don’t text, if the phone is not answered please leave your name, phone number, address and details of the emergency.

EMERGENCY SITUATIONS

SEVERE DAMAGE TO PROPERTY (Storm, Fire, Vehicle Impact, Collapsed Ceiling)

Plumber/s Tesstar Plumbing 0417 174 113
Dorrington Plumbing& Gas 0439 333 982
Electrician/s Trance Electrical 0418901788

BREAK IN’S & DAMAGE TO GLASS

Glazier/s Prompt Glass (08) 93330 5555
Dependable Glass (08) 9455 3069
Locksmith AMCO Locksmiths 0481 356 257

GAS LEAK

Plumber/s Tesstar Plumbing 0417 174 113
Dorrington Plumbing& Gas 0439 333 982

ELECTRICAL PROBLEM THAT MAY CAUSE HARM

Electrician/s Trance Electrical 0418901788

BURST WATER PIPE / BLOCKED DRAINS

Plumber/s Tesstar Plumbing 0417 174 113
Dorrington Plumbing& Gas 0439 333 982
Jumbo Pluming & Gas* 0427 124 912

*for owners / residents at Garden Villa’s, Osbourne Park

POWER LINES FALLEN DOWN

Western Power 13 13 51

ELECTRICITY SUPPLY FAULTS

Western Power 13 13 51

GAS SUPPLY FAULTS

Atco Gas 13 13 52

WATER SUPPLY FAULTS

Water Corporation 13 13 75

TESTIMONIALS

Selling my property in a challenging environment

We are thankful for selling my Gosnells property in a challenging environmentYou were outstanding and very professional in your packaging and salesmanship. I will definitely recommend you with no hesitation to anyone selling a property. Once again, thank you very much. Take care,

V & L Nayagar

As a prospective buyer, we were extremely impressed

As a prospective buyer, we were extremely impressed with Gavin’s level of service. He demonstrated knowledge of the property and the market and worked diligently for both parties throughout the sales process. In particular, Gavin was always accessible and accommodated our enquiries, which made for a streamlined purchase. 

Adam and Fiona, Wembley

No need to make any changes

Gavin was very professional, polite, helpful and a good negotiator. No need to make any changes, I would fully recommend this service to sell your house provided by Gavin. 

Natalya, Landsdale

One of the best things about Gavin

Gavin was great to deal with, he got things done, made sure that our concerns were met before settlement and that settlement was on time. One of the best things was the way he handled communication between us and the Sellers. We really appreciated his efforts! 

Shelby and Alex, South Guildford

Personable, professional and sincere

Highly professional, thorough and responded to queries promptly. Gavin offers a personable, professional and sincere service. We would definitely recommend you to anyone we know looking to buy or sell their home. 

Ian & Vonda, Kallaroo

Exceptional customer service skills

No need for improvement! Gavin has exceptional customer service skills. He is very easy to understand and isn’t afraid to get straight to the point. With his willingness to go above and beyond, any client of Gavin’s will undoubtedly get the best result (buying or selling) and walk away very happy.  

Mik and Natasha, Noranda

I was very comfortable leaving my property in his hands

The entire process was managed so well by Gavin. He always kept me up to date with what was going on and made it much less stressful than it could have been.  Gavin offers a very personalised service. He goes above and beyond to get the job done and make it hassle free. I was very comfortable leaving my property in his hands.   

Lesley, Ballajura

Appreciate your professionalism and high standards

Dear Anne-Marie, Many thanks for your help in purchasing my home. I appreciate your professionalism and high standards. We are looking forward to many years of happiness as a family in Tuart Hill.

E Kingwell

Cancer Council WA

Dear Jamie Thank you hosting your Biggest Morning Tea and making a real difference to the lives of people living with cancer. Your money will ensure that as Western Australia’s leading, independent, evidence based cancer organisation, we will continue to fight every cancer from every angle.

Sarah Wiley Cancer Council WA

 

Always prompt and pleasant to deal with

Always prompt to reply and pleasant to deal with you. Upfront and knowledgeable.

Nicky Eddy

empire-ea-logo-colour_sm

 

  • 966 Albany Highway,
  • East Victoria Park, WA 6101
  •   (08) 6400 0111
  •   (08) 9262 0411
  •   reception@empireestateagents.com
  • Tenant weekend emergency number:
  • 0433 666 133
  • Licensee: Jackson Properties Pty Ltd
  • Principal: Jamie Horner

 

Connect and Get to Know Us