THE EMPIRE DIFFERENCE

At Empire we are very serious about providing specialist strata management services. Our team has some of the most experienced strata management professionals in Perth and together with our points of difference we believe we can offer you some of the best service levels available today. We get to know your complex and take the time with owners to explain any concerns. We focus on finding out the issues in a timely proactive manner and having them resolved.

So what do we practice at Empire …

  • Taking the time to understand your strata complex and its owners
  • A real service guarantee, with Empire if you are not happy, you can withdraw your strata management at any stage
  • Communication – lots and lots of pro-active communication
  • Managing the complex with a financial focus

Managing YOUR strata complex as if it was our own.

DEVELOPER SERVICES

The success of a strata titled development project not only depends on the quality of the built product but also the skills and expertise of the resultant strata management company. As your developments are a representation of your work, it is important that they are well maintained and managed for years to come.

With over 15 years’ experience in numerous residential, commercial and mixed-use developments we are able to offer specialist consultancy services and advice to property developers in Western Australia. At Empire we believe in providing a comprehensive service to strata title developments at a ‘no cost’ policy to Developers.

EMERGENCY PROCEDURES

Empire Estate Agents is open Monday to Friday from 9.00am to 5:00pm. Should you have any queries, maintenance items or wish to discuss anything related to your property with your Strata Manager, please contact our office during office hours on (08) 9262 0400.

Our Strata Manager can only guarantee to be contacted during working hours and for this reason our office has an after hours paging service to a nominated staff member. If you are faced with an emergency situation which has caused damage to common property, the office emergency number is available between Friday 5:00pm and Monday morning at 9:00am (and on Public holidays). The emergency number is 0433 666 133, please call the number and don’t text, if the phone is not answered please leave your name, phone number, address and details of the emergency.

EMERGENCY SITUATIONS

SEVERE DAMAGE TO PROPERTY (Storm, Fire, Vehicle Impact, Collapsed Ceiling)

Plumber/s Tesstar Plumbing 0417 174 113
Dorrington Plumbing& Gas 0439 333 982
Electrician/s Trance Electrical 0418901788

BREAK IN’S & DAMAGE TO GLASS

Glazier/s Prompt Glass (08) 93330 5555
Dependable Glass (08) 9455 3069
Locksmith AMCO Locksmiths 0481 356 257

GAS LEAK

Plumber/s Tesstar Plumbing 0417 174 113
Dorrington Plumbing& Gas 0439 333 982

ELECTRICAL PROBLEM THAT MAY CAUSE HARM

Electrician/s Trance Electrical 0418901788

BURST WATER PIPE / BLOCKED DRAINS

Plumber/s Tesstar Plumbing 0417 174 113
Dorrington Plumbing& Gas 0439 333 982
Jumbo Pluming & Gas* 0427 124 912

*for owners / residents at Garden Villa’s, Osbourne Park

POWER LINES FALLEN DOWN

Western Power 13 13 51

ELECTRICITY SUPPLY FAULTS

Western Power 13 13 51

GAS SUPPLY FAULTS

Atco Gas 13 13 52

WATER SUPPLY FAULTS

Water Corporation 13 13 75

TESTIMONIALS

A stand out property manager

customer service. A+++

The team at Empire Estate agents are highly engaged with their departments and extremely organised. We have worked with the team for many years and never had any issues. Always prompt with phoning back and customer service. A+++!!!!

Andrea Williams

The best property manager

We just wanted to express our sincere gratitude to Kylie Hall (Senior Property Manager, Empire Estate Agents Team) for making our stay pleasant, great and memorable in our house leases in Maylands. Kylie Hall has been the best property manager from the way she fondly treated my family and I. She always made sure to respond promptly to problems at the house and provided the best services. We were very comfortable, and we can't thank you enough. I proudly give 5 stars for their kind services. Thank you very much, and I hope to keep in touch in future.

Sadiq Nawaz

My properties were sold quickly

The team at Empire have always been highly professional and wonderful to work with - they have sold 3 of my houses and I got the price I was looking for. They provided expert advice so that my properties were sold quickly and with very little hassle!

C D’Castro

Excellent service right from the beginning

Excellent service right from the beginning, Daniela has been very professional, helpful and friendly. She has great knowledge of the market and the local area. She has always kept us well informed and responds in a quick and timely manner with answers and solutions. I highly recommend her and team at Empire Estate Agents and would not think twice to do business with them again. Cheers

N Malhotra

Empire Estate agents were the absolute best choice

We left our property in the hands of Jamie and her team at Empire in the first few days of January 2018. She knew we only had a few days before leaving the country and after trying to manage it ourselves from overseas decided that Empire Estate agents were the absolute best choice with all the experience that have had managing many of my friends' properties. Jamie dropped everything and raced over to our property. She went through absolutely everything with us and made us so comfortable with leaving it all to her and her team. Within 2 days Jamie has organised our property inspection report, top-class photos and it was up on the web. First home open was not even a week later and we had many applications. New tenants moved in the following week. That’s under 10 days of signing with Empire, our house has been rented out. It doesn’t get any better than that. We are constantly kept up to date with all the small stuff and all the money handling is so organised I’m blown away. I would highly recommend Jamie and Empire regardless of which area you live in. They are AMAZING!!!!

S Perkins

Organised, efficient and friendly team

Organised, efficient and friendly team.

T Van Maanen

Leaving our property in their capable hands

I have nothing but great things to say about the team at Empire. I feel very comfortable leaving our property in their capable hands.

K Shorthill

manage our property in Perth’s northern suburbs

We recently engaged Jamie and her team to manage our property in Perth's northern suburbs and could not be happier with the professionalism of the Empire team.

A Kent

The property manager is totally reliable…attentive, caring and supportive

I have been very impressed with the professional manner in which my rental property has been managed. The property manager is totally reliable, diligent and efficient in dealing with any issues that arise. All communication has been acted upon very quickly. The staff are very attentive, caring and supportive. This company obviously prides itself on customer/client relations and providing an excellent service.

K Fenwick

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  • 966 Albany Highway,
  • East Victoria Park, WA 6101
  •   (08) 9262 0400
  •   (08) 9262 0411
  •   reception@empireestateagents.com
  • Tenant weekend emergency number:
  • 0433 666 133
  • Licensee: Jackson Properties Pty Ltd
  • Principal: Jamie Horner

 

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