Everyday Heroes...Going Beyond.

THE EMPIRE DIFFERENCE

At Empire we are very serious about providing specialist strata management services. Our team has some of the most experienced strata management professionals in Perth and together with our points of difference we believe we can offer you some of the best service levels available today. We get to know your complex and take the time with owners to explain any concerns. We focus on finding out the issues in a timely proactive manner and having them resolved.

So what do we practice at Empire …

  • Taking the time to understand your strata complex and its owners
  • A real service guarantee, with Empire if you are not happy, you can withdraw your strata management at any stage
  • Communication – lots and lots of pro-active communication
  • Managing the complex with a financial focus

Managing YOUR strata complex as if it was our own.

DEVELOPER SERVICES

The success of a strata titled development project not only depends on the quality of the built product but also the skills and expertise of the resultant strata management company. As your developments are a representation of your work, it is important that they are well maintained and managed for years to come.

With over 15 years’ experience in numerous residential, commercial and mixed-use developments we are able to offer specialist consultancy services and advice to property developers in Western Australia. At Empire we believe in providing a comprehensive service to strata title developments at a ‘no cost’ policy to Developers.

EMERGENCY PROCEDURES

Empire Estate Agents is open Monday to Friday from 9.00am to 5:00pm. Should you have any queries, maintenance items or wish to discuss anything related to your property with your Strata Manager, please contact our office during office hours on (08) 9262 0400.

Our Strata Manager can only guarantee to be contacted during working hours and for this reason our office has an after hours paging service to a nominated staff member. If you are faced with an emergency situation which has caused damage to common property, the office emergency number is available between Friday 5:00pm and Monday morning at 9:00am (and on Public holidays). The emergency number is 0433 666 133, please call the number and don’t text, if the phone is not answered please leave your name, phone number, address and details of the emergency.

EMERGENCY SITUATIONS

SEVERE DAMAGE TO PROPERTY (Storm, Fire, Vehicle Impact, Collapsed Ceiling)

Plumber/s Tesstar Plumbing 0417 174 113
Dorrington Plumbing& Gas 0439 333 982
Electrician/s Trance Electrical 0418901788

BREAK IN’S & DAMAGE TO GLASS

Glazier/s Prompt Glass (08) 93330 5555
Dependable Glass (08) 9455 3069
Locksmith AMCO Locksmiths 0481 356 257

GAS LEAK

Plumber/s Tesstar Plumbing 0417 174 113
Dorrington Plumbing& Gas 0439 333 982

ELECTRICAL PROBLEM THAT MAY CAUSE HARM

Electrician/s Trance Electrical 0418901788

BURST WATER PIPE / BLOCKED DRAINS

Plumber/s Tesstar Plumbing 0417 174 113
Dorrington Plumbing& Gas 0439 333 982
Jumbo Pluming & Gas* 0427 124 912

*for owners / residents at Garden Villa’s, Osbourne Park

POWER LINES FALLEN DOWN

Western Power 13 13 51

ELECTRICITY SUPPLY FAULTS

Western Power 13 13 51

GAS SUPPLY FAULTS

Atco Gas 13 13 52

WATER SUPPLY FAULTS

Water Corporation 13 13 75

TESTIMONIALS

The team at Empire have always been highly professional and wonderful to work with - they have sold 3 of my houses and I got the price I was looking for. They provided expert advice so that my properties were sold quickly and with very little hassle!

C D’Castro

Organised, efficient and friendly team.

T Van Maanen

After attending many home viewings, Kylie Hall was a stand out property manager. Her professionalism and warmness just added to the fact she was managing the ideal place I was looking for.

Beth Rivers

We just wanted to express our sincere gratitude to Kylie Hall (Senior Property Manager, Empire Estate Agents Team) for making our stay pleasant, great and memorable in our house leases in Maylands. Kylie Hall has been the best property manager from the way she fondly treated my family and I. She always made sure to respond promptly to problems at the house and provided the best services. We were very comfortable, and we can't thank you enough. I proudly give 5 stars for their kind services. Thank you very much, and I hope to keep in touch in future.

Sadiq Nawaz

I have nothing but great things to say about the team at Empire. I feel very comfortable leaving our property in their capable hands.

K Shorthill