Testimonials from Property Owners

As an owner I have found Ryan very professional and prompt in responding. Most importantly, he is pro-active. He comes to me with suggestions about better managing my properties. Nothing seems too much trouble for him. Highly recommended! P McKerracher
The best agency I've dealt with. Lately, they've been 5 stars over the years 4 stars, but still definitely the best agency I've dealt with overall. Why they didn't score 5 stars. I've had to find my own tenants on 2 occasions, but I got Empire to do the background checks. Once the tenants are in they're really good. My latest experience with them is that my tenant gave notice to vacate, and they had another one signed up before the last one left. That was excellent!!! E Gorman
Very efficient team. Sorted out all the legal for a break lease and recovered all monies owing. Great advice and help with refurbishing and re-let much faster than I had anticipated. K Organ
I am happy we chose Empire Estate as our property managers. I have highly recommended Empire Estate to our friends and family in WA. S Mahadevappa
This team of Agents has been a brilliant support for our long term investment plans. They have made this a dream come true in terms of ease of management. John Wood
Empire has managed my property for the past 5 years. During this time they have always been prompt, professional and courteous. I own many properties across Australia and Empire is by far the best company that I deal with. L Lou
Empire Estate Agents take care of two of my investment properties since 2014. Daniela has been excellent and my new manager Ryan is easy to work with and efficient with dealing with any issues. I can recommend Empire.  M Erok
Julie George is always a pleasure to deal with, 5 stars. N Bhoday
Ryan Blinco has provided excellent service to us in the management of our property. He puts in the extra effort when required. He is a star! K Finch
It has been a pleasure dealing with Sian of Empire Estate Agents. Sian is friendly, approachable and knowledgeable in her field. She always gives prompt responses to our queries and keeps us updated with what's going on with our property/tenant. As an interstate investor with little knowledge about WA market, Sian has been a great help and we believe our property is in good hands. Thanks a lot, Sian! J & J Lee
Very professional service. Always keep me informed and up to date about my property and deal with issues effectively and in a timely manner. Would recommend. R Scott
I have had the pleasure of dealing with Empire Real Estate for the past 5 months. Ryan has looked after my Rental Property with the utmost Professionalism. We have experienced storm damage and Ryan has been unbelievably helpful and taking over all the logistics of the insurance repairs. If you need someone to look after your property or looking to lease a property Empire is a great company to choose. M Watts
Empire has acted as our property managers locally in Vic Park for 3 months and so far can't fault them for their communication and professionalism. We are glad to choose them. Nick Burdett
Great communication and friendly service. Also, have well-defined processes for managing your lease and web-based tools so both you and your tenant can see any issues and the current state of the issues with your property making it much easier to manage and resolve without too much time investment from yourself. N Gale
I switched to Empire Estate Agents as Property manager for my rental property on the recommendation of a friend. Since the day I changed, I haven't looked back. The service from Empire, and Kylie Hall in particular, has been excellent. They are prompt in their communications, regular in their inspections, and detailed in their reports. I believe Empire to be fair and reasonable with my tenants and an excellent advocate for me as landlord. Highly recommended. A Barnett
I have dealt with Empire Real Estate for a long period of time whilst owning an investment property in Carlisle. The service standards provided by Jamie and her team are first class.  My Property Manager was Maria Pace. This lady is the consummate professional in her chosen career. She remained calm and patient whilst managing my property, despite I failing to remain similarly calm towards the ‘sometimes’ rocky road of property investment. She is prompt with any questions and reliable and honest with her reply. Her communication ability is excellent.  A true asset to Empire.  I thoroughly recommend Empire and know who I will be using and recommending when next purchasing a property in Perth.  M Gorman
In a tough leasing market and first-time lessor, Empire Estate Agents made the entire process an ease. The methodical and diligent approach displayed from Appraisal through to final leasing made the experience stress free. Property manager Julie's professionalism and communication ensured an ease of transition from homeowner to lessor. I would highly recommend to anyone wanting a wonderful property manager. Samuel Lowry
Have been with Empire as a landlord for over two years. They are always very responsive to any issues or questions. They are continuously updating me when in search of tenants and are friendly but also professional ensuring the best service for my property.  Dylan Nott
Property manager - Anja Crute at Empire Estate Agents is Great! Very professional service. Excellent communicator. With the big competition in the rental market, she managed to find a new tenant for my property in a few days after the last tenants vacated. Thank you!  E Wolyniec
Hi Jamie, I can’t fault your service, especially after the 5-month fight with the insurance company on our behalf. The heroes won!! Thanks for everything.  M & J Hyde
We left our property in the hands of Jamie and her team at Empire in the first few days of January 2018. She knew we only had a few days before leaving the country and after trying to manage it ourselves from overseas decided that Empire Estate agents were the absolute best choice with all the experience that has had managing many of my friends' properties. Jamie dropped everything and raced over to our property. She went through absolutely everything with us and made us so comfortable with leaving it all to her and her team. Within 2 days Jamie has organised our property inspection report, top-class photos and it was up on the web. First home open was not even a week later and we had many applications. New tenants moved in the following week. That's under 10 days of signing with Empire, our house has been rented out. It doesn't get any better than that. We are constantly kept up to date with all the small stuff and all the money handling is so organised I'm blown away. I would highly recommend Jamie and Empire regardless of which area you live in. They are AMAZING!!!!  S Perkins
I have nothing but great things to say about the team at Empire. I feel very comfortable leaving our property in their capable hands.  K Shorthill
We recently engaged Jamie and her team to manage our property in Perth's northern suburbs and could not be happier with the professionalism of the Empire team.  A Kent
I have been very impressed with the professional manner in which my rental property has been managed. The property manager is totally reliable, diligent and efficient in dealing with any issues that arise. All communication has been acted upon very quickly. The staff are very attentive, caring and supportive. This company obviously prides itself on customer/client relations and providing an excellent service.  K Fenwick
Dear Kylie Hall (AKA Best Property Manager Ever), Thank you for all your hard work, it has been much appreciated in this stressful time. Best wishes.  S Potter & L Ridyard
Hi Kylie, OMG you are wonder woman and super organised!!!. I will drop by the house next week and check out the blinds and renovations you have completed for us. Thanks for everything you are a superstar. Tell your boss she needs to give you a pay rise!!! Thanks,  L Del Riccio
As a landlord, I have been quite happy with the services you have given me with a lovely speed of response to any queries. A Pattison
Empire's service is very good and consistent. You are absolutely the best property manager I have used over the past 20 years. A & M Schaap
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