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WINNER of 2020 REIWA AWARD Residential Property Management Team of the Year

 CHANGES TO THE STRATA TITLE ACT 

MAJOR REFORM TO WA STRATA LAW WILL COMMENCE | 1 MAY 2020

Strata laws are changing for the better. Western Australian Parliament passed amendments to the Strata Titles Amendment Act 2018, and we will see these come into effect on May 1st 2020.

 

These are the most significant changes to WA’s Strata framework in over 30 years and will make strata clearer and fairer for people, professionals and industries involved with residential and commercial strata. The reform will modernise the way strata schemes are run and seek to bring the Act up to date with modern, more efficient management practices.

The Strata Titles Amendment Act 2018 will introduce:

  • Better information for prospective strata buyers

  • A fairer process for scheme termination

  • Improving strata management

  • Efficient dispute resolution

  • Changes to scheme development, subdivision & planning

  • Introducing leasehold strata

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Experience impossible
to match.

Our experience in strata management is unsurpassed. We’ll share our specialist knowledge with you so you can get on with the more important things in life. You can trust Empire with the finances and admin and by using our licensed services, you’re protected by an audited trust account and fidelity fund guarantee. 

 

What you need to know and how you choose a Strata Manager?

WHO IS QUALIFIED TO MANAGE YOUR STRATA? 

In Western Australia, strata law does not require a strata manager to be registered, nor do they have to hold a relevant licence. Strata management can seem like a bit of a free-for-all, with anyone able to anoint themselves a Strata Manager. But the truth is, you CAN expect that same level of accountability, security and regulation from your strata manager. 

THE WAY TO DO THIS? SIMPLE.   

Choose a strata management company that is also a licenced real estate agency. 

Things You Should Know About Strata Manager

Are they licenced, trained, qualified and abide by the laws governing licenced agents?


There is a plethora of benefits to choosing a licensed real estate agent to manage your strata scheme, but ultimately, it’s for the best protection of your asset. This option will give you better protection, improved security, and greater accountability from the manager. This is because, while regulation for strata management is lax, your strata manager will be held to the standards of the real estate industry. The Real Estate and Business Agents Act, and the Real Estate and Business Agents and Sales Representatives Code of Conduct 2016, govern the appropriate conduct for an agent. These dictate that an agent be qualified, registered, licenced and uphold a high standard of behaviour.




Do they have Fidelity Fund Guarantee


This is huge. A Fidelity Fund Guarantee offers peace of mind, but only if you are with a licenced real estate agency. If an agency is fraudulent, this fund enables the owners to receive financial reimbursement. This fund is financed through contributions from agents and sales reps, and interest generated through this account and others. Plain ol’ Strata Managers do not have the Fidelity Fund Guarantee. A strata management company could have hundreds of thousands of dollars in their trust accounts at any time, with any number of staff authorised to access the funds. This is the money for levies, fees, reserve funds, etc. If a rogue strata manager were to dip into the account, or the company were to fold, the owners in your scheme are vulnerable to a huge loss, with minimal chance of recompense.




Do they have independent Trust Account audits?


Required by law, licenced real estate agents must have their trust accounts audited by an independent and qualified auditor. This cost is worn by the agency, and the results must be reported to the Department of Mines, Industry Regulation and Safety. An independent audit ensures transparency and accountability, which is particularly important when dealing in Strata Trust Funds, with significant sums coming in from multiple sources at different times. Not to frighten you, but strata accounts are among the easiest to misappropriate. You need to know your money is in safe hands.




No Lock-in or No Fuss contract?


This is a big win for you. This says that a company is making big promises, and is prepared to deliver…or risk losing your business. If you’re unhappy with the service, you are able to withdraw. It’s also how we operate at Empire Estate Agents. We will give you premium management, or you’re free to go elsewhere.




Do they have good reviews and reputation?


Reputation is important. Glowing reviews on a company’s website are great…but not if you’re looking for an unbiased evaluation. Find real reviews on their Google business page, or relevant independent industry sites.





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REIWA Finalist Property Management Team

TESTIMONIALS

“...I’m surprised by how actively Empire estate has replied me on New Year’s Day and took their time out to explain to me what went wrong with my strata complex and the strata levies. They help me to understand how levies work and especially making suggestions, even though they do not manage the strata complex. It is hard to find genuinely good people who care. I do highly recommend Jamie Horner, Salina Ng and her team for taking the time out of their busy schedule to explain what went wrong. Professional, friendly, knowledgeable and dedicated team in helping those in need. I wish I have known them earlier.”   A Pui

PROPERTY DEVELOPER

The success of a strata-titled development project not only depends on the quality of the built product but also the skills and expertise of the resultant strata management company. As your developments are a representation of your work, it is important that they are well maintained and managed for years to come.

With over 15 years’ experience in numerous residential, commercial and mixed-use developments we are able to offer specialist consultancy services and advice to property developers in Western Australia. At Empire, we believe in providing a comprehensive service to strata title developments at a ‘no cost’ policy to Developers.

Read more >

 

OUR PERTH STRATA PORTFOLIO

Welcome to the Empire Strata Management Family, we love working with all types and sizes and buildings from city centre developments to smaller residential suburban community strata schemes.

Small & Medium Strata Communities

Commercial & Industrial Communities

Large
Residential & Commercial Communities

Hardy Street – South Perth

Mason Street – Cannington

Albany Highway – East Victoria Park

Cheseapeake Way - Currambine

Barker Street – Como
Briggs Street - Welshpool

Meagher Drive – Floreat

Wallace Street – Belmont

Charles Street – North Perth

Rye Lane Street – Maddington

Wellington Street – Perth

Fulham Street – Kewdale

Flinders Street – Nollamarra

Westview Street – Scarborough

Wharf Street – Queens Park

EMERGENCY PROCEDURES

Emipre Estate Agents is open Monday to Friday from 9.00am to 5.00pm. Should you have any queries, maintenance items or wish to discuss anything related to your property with your Strata Manager, please contact our office during office hours on (08) 9262 0400.

Our Strata Manager can only guarantee to be contacted during working hours and for this reason, our office has an after hours paging service to a nominated staff member. If you are faced with an emergency situation which has caused damage to common property, the office emergency number is available between Friday 5.00pm and Monday morning at 9.00am (and on Public holidays). The emergency number is 0433 666 133, please call the number and don't text, if the phone is not answered please leave your name, phone number, address and details of the emergency.

Emipre Estate Agents is open Monday to Friday from 9.00am to 5.00pm. Should you have any queries, maintenance items or wish to discuss anything related to your property with your Strata Manager, please contact our office during office hours on (08) 9262 0400.

Our Strata Manager can only guarantee to be contacted during working hours and for this reason, our office has an after hours paging service to a nominated staff member. If you are faced with an emergency situation which has caused damage to common property, the office emergency number is available between Friday 5.00pm and Monday morning at 9.00am (and on Public holidays). The emergency number is 0433 666 133, please call the number and don't text, if the phone is not answered please leave your name, phone number, address and details of the emergency.

EMERGENCY SITUATIONS

SEVERE DAMAGE TO PROPERTY (Storm, Fire, Vehicle Impact, Collapsed Ceiling)

Plumber/s

Tesstar Plumbing - 0417 174 113

Dorrington Plumbing & Gas - 0439 333 982

Electrician/s

Trance Electrical - 0418 901 788​

BREAK IN'S & DAMAGE TO CLASS

Glazier/s 

Prompt Glass - (08) 9330 5555

Dependable Glass - (08) 9455 3069

Locksmith

AMCO Locksmith - 0481 356 257

Lock Stock & Farrell - (08) 6350 8500

GAS LEAK

Plumber/s

Tesstar Plumbing - 0417 174 113

Dorrington Plumbing & Gas - 0439 333 982

ELECTRICAL PROBLEM THAT MAY CAUSE HARM

Electrician/s

Trance Electrical - 0418 901 788​

BURST WATER PIPE / BLOCKED DRAINS

Plumber/s

Tesstar Plumbing - 0417 174 113

Dorrington Plumbing & Gas - 0439 333 982

Jumbo Plumbing & Gas* - 0427 124 912

* for owners/residents at Garden Villa's, Osborne Park

POWER LINES FALLEN DOWN & ELECTRICITY SUPPLY FAULTS

Western Power 13 13 51

GAS SUPPLY FAULTS

Atco Gas 13 13 52

WATER SUPPLY FAULTS

Water Corporation 13 13 75